Our Commitment
Privacy is important to us. We are committed to protecting your privacy by collecting, processing, utilising and storing your personal information in a manner which is lawful, proper and transparent. This Privacy Policy governs the manner in which the Fire Sands Group treats your personal information collected electronically when you use this website and contact us electronically or register for one of the services offered on the website.
Consent
This Privacy Policy applies to all users of this website. By utilising this website, and choosing to provide us with your personal information, you consent to the collection, processing, use and storage of your personal information as specified herein and, to the extent permitted by law.
What We Collect
The information which we collect from you is known as personal information. Personal information refers to information that identifies or relates specifically to you, for example, your name, age and identity number, contact telephone numbers (including mobile), e-mail and postal addresses, and any other information which you provide to us on or via this website.
Purpose of Collection
We collect, process, use and store personal information in order to identify you; for online services; to process orders, instructions and requests; to analyse patterns and improve the content of this website and of our services; to conduct internal research; for marketing and promotional purposes; for statistical purposes; to compile your profile and in order to customise the website to better serve you, the user. We will only use your personal information for the purpose for which it is collected and no other purpose, unless permitted or required to do so by law.
Disclosure of Information
At no time do we sell, trade, rent or disclose your personal information to third parties, except as may be required of us by law or as permitted herein. If we are legally compelled to disclose your personal information to a third party, we will use reasonable efforts to notify you thereof in advance, unless prohibited from doing so.
Your Right
You have the right to access and review your personal information held by us and to request that we update, correct or delete your personal information, at any time. Please contact us at admin@firesands.com should you wish to exercise your rights in relation to your personal information.
Protection of Information
We take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information we maintain concerning our customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.
Retention of Personal Information
We are permitted to retain your personal information for so long as is necessary in order to achieve the purpose for which we collect same. Having regard to the disclosed purposes for which we utilise information, it follows that we require continued use thereof. Notwithstanding the aforesaid, we will immediately cease use of, and delete, your personal information should you request us to do so.
How to Contact Us
Should you wish to contact us with a question or complaint regarding our collection, processing, use or storage of your personal information, please contact us by sending an email to admin@firesands.com
Amendments to Privacy Policy
We reserve the right to amend this Privacy Policy at any time, without notice. You agree to review the Privacy Policy whenever you visit this website for any such amendments. Any amendments to this Privacy Policy are effective immediately upon their posting.
Cookie
We may use cookies and similar technologies to collect non-personally identifiable information from you and to customise your use of the Site. A cookie is a small data file that certain websites write to your hard drive when you visit them. We may also use web bugs, clear gifs and similar technologies that collect data similar to that collected by a cookie. A cookie file can contain various types of information, including a user ID that the site uses to track the pages you have visited.Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent or you can flush your browser of cookies from time to time. (Note: you may need to consult the help area of your browser application for instructions.) If you choose to disable cookies or refuse to accept a cookie, you may not be able to utilise all features of the Site.
Third Party
We are not responsible for any representations, information, warranties or content on any website of an affiliate party (including websites linked to this website or websites facilitated by us). It is your responsibility to review the privacy policy of any such affiliate party to see how such party protects your privacy.
Disclaimer
We use a variety of security technologies and procedures to help protect your personal information from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Any transmission is at your own risk. In the event that there is an interception of your personal information or unauthorised access or use of our database, we will not be liable or responsible for any resulting misuse of your personal information. We have no control over the contents of third party sites or resources which are linked to this website and we accept no responsibility or liability for them or the privacy practices they use or for any loss or damage that may arise from your use of such websites or resources.
Applicable Law
This Privacy Policy will be governed by, and interpreted in accordance with, the laws of the Republic of South Africa. To the extent that a court has jurisdiction over any dispute which may arise out of or in connection with this Privacy Policy, you hereby submit to the jurisdiction of the High Court of South Africa.